Tourism 1 teaches pre-work students to communicate accurately in English, within the context of a career in tourism.
By:
Robin Walker,
Keith Harding
Imprint: Oxford University Press
Country of Publication: United Kingdom
Dimensions:
Height: 275mm,
Width: 210mm,
Spine: 6mm
Weight: 370g
ISBN: 9780194551007
ISBN 10: 0194551008
Series: Oxford English for Careers
Publication Date: 01 January 2007
Audience:
ELT/ESL
,
Primary & secondary/elementary & high school
,
Postgraduate, Research & Scholarly
Format: Paperback
Publisher's Status: Active
1: What is tourism? Facts and statistics about your country, job skills 2: World destinations Different destinations - different customers, favourite places 3: Tour operators The personal touch, tour operators in your country, package holidays 4: Tourist motivations Old and new tourism, reasons for travel, passenger survey, the changing face of tourism 5: Travel agencies Identifying needs, local travel agency evaluation, presenting a product, the sales process, the impact of the internet 6: Transport in tourism Exceeding expectations, transport in your country 7: Accommodation Local accommodation, taking reservations over the phone, unusual accommodation 8: Marketing and promotion Local tourism promotion, learning from customers, analysing product 9: The airline industry Carbon offset schemes, revolution in the skies, the air travel route map 10: Holidays with a difference Ability and suitability, cultural trips, cultural differences 11: Reservations and sales Putting on the pressure, taking a booking, handing over tickets 12: Airport departures Care and control, airport factfile, working in airports
