Satu Miettinen is a dean and professor in service design at the Faculty of Art and Design, University of Lapland, Finland. Enni Mikkonen is a postdoctoral researcher in social work at the University of Lapland, Finland. Maria Cecilia Loschiavo dos Santos is a professor of design at the University of São Paulo, Brazil. Melanie Sarantou is an adjunct professor in social design at the University of Lapland, Finland.